Month: May 2025

Becker’s Healthcare recently featured a live podcast episode from its 15th Annual Meeting, highlighting a conversation between Kate Neal, IT Director of Access Innovations and CRM at Cleveland Clinic, and Charlie Lougheed, CEO & Founder of Axuall.

“Meeting the CMS requirements was absolutely a challenge. It’s an incredibly manual process,” said Neal. “I can tell you that the only way we had the data available to us was through manual work that either we did from FTEs or from consultants who would go to Google, look for information on these providers, and then manually put it into the system and it was a very broken piecemeal process… And now with this work that we’ve been doing [with Axuall], we’re able to successfully get the majority of our results out the door through automation…”

Together, they explore how accurate provider data is foundational to improving patient access, care coordination, and workforce optimization. The discussion also touches on the transformative impact of automation and analytics in replacing outdated, manual processes across healthcare.

Click here to listen to the full episode.

HIT Consultant recently featured an insightful byline by Zach Phillips, Chief Growth Officer at Axuall, exploring the “clinician digital front door” concept and its critical role in modern healthcare.

In the article, Phillips argues that while health systems have invested heavily in patient-facing digital solutions, equal attention must be given to streamlining clinicians’ digital experiences — from recruitment and onboarding to data management. By leveraging comprehensive provider datasets, automation, and AI, health systems can reduce administrative burdens, accelerate credentialing, and proactively address workforce shortages.

“Clinicians have risked their lives for the health of this country, so the least we can do is give them less paperwork. It will lead to better patient care.” — Zach Philips, Chief Growth Officer at Axuall

Click here to read the full article.