A new MedCity News article by Axuall CEO and co-founder Charlie Lougheed explores how a “perfect storm” of physician, APP, and nursing shortages is straining the U.S. healthcare workforce—and why traditional fixes are no longer enough. Lougheed outlines how forward-looking health systems can combine smart public policy with provider data and AI to better forecast staffing needs, expand candidate pools, streamline onboarding, and optimize physician-to-APP ratios, enabling care teams to keep pace with rising patient demand.
Tag: healthcare
Purpose Jobs Recognizes Axuall as a Top Tech Company to Watch in Ohio for 2026
Axuall has been recognized as one of Purpose Jobs’ Top Tech Companies in Ohio to Watch in 2026, highlighting the company’s exceptional innovation and growth in the healthcare technology sector.
Featured among leading tech organizations in Cleveland, Axuall stands out for helping to solve one of healthcare’s biggest challenges: the clinician workforce shortage. Purpose Jobs cited Axuall’s vast clinician data network, advanced clinician phenotypes, and data integration capabilities as essential tools in helping to streamline and expedite the recruiting, onboarding, and credentialing process for providers and healthcare organizations.
This latest recognition by Purpose Jobs is a testament to Axuall’s commitment to driving meaningful change in healthcare and positioning Ohio as a center for tech innovation—and we’re just getting started!
Cleveland Clinic and Axuall Deploy Next-Generation Data Engine to Solve the Provider Data Integrity Crisis
Cleveland, OH – October 28, 2024—Axuall, the industry leader in clinical workforce intelligence, and the world-renowned Cleveland Clinic today announced a long-term agreement to co-develop and deploy Axuall Sync. This collaboration will dramatically improve the accuracy, recency, and completeness of provider data for health systems, addressing one of the healthcare industry’s most persistent and costly challenges.
Over half of all healthcare provider directories contain significant errors, according to the Centers for Medicaid and Medicare Services. Such gaps often lead to missed opportunities for patient care, scheduling breakdowns, and non-compliance. Sync leverages Axuall’s provider data network—built from thousands of real-world sources spanning over 27 billion data points—to create a “super record” for each clinician. This robust profile, aided by machine learning, includes everything from demographics and credentials to specialty, practice patterns, health system alignment, and even an attrition risk score.
“The challenge of stale provider data goes far beyond a simple database issue; it’s about unlocking the full potential of our healthcare networks,” acknowledged Charlie Lougheed, the CEO and founder of Axuall. “Axuall is shifting the paradigm from a costly struggle to maintain data to a future where intelligent, near real-time information actively enhances care coordination and optimizes our entire healthcare ecosystem.”
Cleveland Clinic engaged with Axuall Sync to enhance management of extensive provider data. Axuall completed an update of 50,000 provider records within three days, improving accuracy and efficiency. Accurate provider data supports seamless referrals, care coordination, and communication. Axuall is now managing the health system’s complete 200,000+ external provider records.
“As a destination hospital facility with a significant global presence, Cleveland Clinic manages an extraordinarily high volume of new external provider records daily. The sheer scale of referral-driven patient flow means our provider data needs are constantly expanding,” said Kate Neal, IT Director of Access Innovations and CRM at Cleveland Clinic. “By ensuring provider data is accurate and up to date, we have strengthened our ability to meet CMS Notification of Admissions regulatory requirements while closing critical gaps in transitions of care.”
Sync is designed to automate the ingestion of curated provider data into core systems via APIs and vendor-specific connectors, supporting platforms such as Epic’s Schedulable Epic Resource (SER) and Provider-on-the-Fly functionality, Salesforce, and more. Future use cases at Cleveland Clinic will include precision scheduling—leveraging real-world practice profiles to more accurately match patients to physicians—and provider population analytics to close healthcare supply and demand gaps in the community.
About Axuall
Built with leading healthcare systems, Axuall is a workforce intelligence company powered by a national, near real-time practitioner data network. The technology enables healthcare systems, staffing firms, telehealth, and health plans to dramatically reduce onboarding and enrollment time while also providing unique, powerful data insights for network planning, analytics, and reporting. To learn more, visit www.axuall.com.
About Cleveland Clinic
Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. Cleveland Clinic is consistently recognized in the U.S. and throughout the world for its expertise and care. Among Cleveland Clinic’s 82,600 employees worldwide are more than 5,786 salaried physicians and researchers, and 20,700 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,728-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, 280 outpatient facilities, including locations in northeast Ohio; Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2024, there were 15.7 million outpatient encounters, 333,000 hospital admissions and observations, and 320,000 surgeries and procedures throughout Cleveland Clinic’s health system. Patients came for treatment from every state and 112 countries. Visit us at clevelandclinic.org. Follow us at x.com/CleClinicNews. News and resources are available at newsroom.clevelandclinic.org.
Media Contact
Jeff Rusack
Media Relations Manager
KNB Communications
axuall@knbcomm.com
Forbes Recognizes Axuall as a Leader in Healthcare Workforce Intelligence
Axuall is honored to be featured in Forbes for our role in shaping the future of healthcare workforce intelligence. The article by Check Warner highlights the emerging “bio‑infrastructure” category—startups building the foundational systems needed to support healthcare providers and organizations nationwide.
By streamlining credentialing and delivering real-time workforce data, Axuall is helping health systems address critical staffing challenges, improve efficiency, and deliver better care. We’re proud to be recognized alongside innovators making healthcare smarter, faster, and more equitable.
Check here to read the full article.
Axuall Welcomes Jeff Cyncynatus as Vice President of Client Services
We are thrilled to welcome Jeff Cyncynatus to Axuall as our new Vice President of Client Services.
With more than 15 years of experience in healthcare operations, IT, and technology solutions, Jeff brings a results-driven approach to helping customers realize the full value of digital innovation. His leadership has consistently improved performance across large health systems and physician groups—giving him first-hand insight into what matters most to clinicians and administrators navigating today’s workforce challenges.
At Axuall, Jeff will lead our client services organization, ensuring an exceptional onboarding experience and delivering value across each touchpoint in implementation and customer success. He will also play a critical role in shaping how our partners engage with workforce intelligence to accelerate hiring, reduce administrative burden, and improve outcomes.
Jeff is known for his collaborative and empowering leadership style. He fosters strong, high-performing teams by leading with accountability, open communication, and a deep commitment to mentorship and cross-functional collaboration. His track record includes driving innovation and process improvements that enhance efficiency and scale—skills that will be invaluable as Axuall continues to grow and evolve.
Throughout his career, Jeff has successfully aligned complex initiatives with business goals, led enterprise-wide change, and navigated integrations and system unification with a steady focus on operational excellence and stakeholder success.
Jeff shares Axuall’s passion for transforming healthcare through data and technology—and for building a culture that prioritizes both customer impact and team cohesion. We’re excited to have him on board as we continue to partner with leading health systems and staffing organizations across the country.
Mercy trims physician onboarding with AI
Becker’s Clinical Leadership recently featured Axuall following an interview with Dr. Chad Smith, physician executive and former chief medical officer at Mercy Hospital, Oklahoma City. The article highlights how Mercy partnered with Axuall, Microsoft, and Mayo Clinic to create a unified, validated provider data set. This collaboration has significantly improved the speed and accuracy of data collection, allowing Mercy to overhaul its physician onboarding process — reducing onboarding time from 120–140 days to as low as 90 days by automating manual steps with Axuall’s AI-powered technology.
“Once we get that data, it’s much more accurate. We’re having to spend less time and resources on scrubbing the data, reworking the data, and we’re now able to parlay that into completely revamping our onboarding process.” — Dr. Chad Smith, Physician Executive
Click here to read the full article by Paige Twenter in Becker’s Clinical Leadership.
HIT Consultant’s 24 Executive Healthcare AI Predictions & Trends to Watch in 2025
We’re excited to have our Co-Founder and CEO, Charlie Lougheed’s insights included in Hit Consultant’s 24 Executive Healthcare AI Predictions & Trends to Watch in 2025.
“The AI naysayers of 2024 will be proven wrong. We’re already seeing AI make meaningful strides in reducing documentation workload for healthcare providers. Meanwhile, reducing administrative costs through AI-enabled automation will continue to gain momentum, especially given the lower risk and regulatory burden compared to clinical decision support use cases. While healthcare has always moved slower than other industries, it has hit a capacity limit in costs and resources that will demand additional incorporation from AI technologies.”
Click here to read the complete list of 2025 AI predictions and trends from fellow industry leaders!
Prioritize Provider Data for Seamless M&A Success
We’re thrilled to see our Chief Growth Officer, Zachary Phillips, featured in MedCity News with insights on how to ‘Prioritize Provider Data for Seamless M&A Success.’
“When it comes to mergers and acquisitions (M&As), they tend to mesh in one of two ways: Oil and water or peanut butter and jelly. When organizing the merger of health systems, more mesh equals less mess. However, M&As can be incredibly complex, with cultural, workflow, financial, and technological factors coming into play. There’s a lot more that goes into determining if an M&A makes sense beyond an agreed-upon price. Will it improve care for patients? Will more patients have better access to care? Will it drive more revenue? These are just a few of the questions that are considered ad nauseam before a CEO signs on the dotted line.
Amid these complexities, one crucial element often gets overlooked — provider data. Health systems preparing for an M&A, or even those not immediately considering one, must prioritize a robust workforce data strategy. This approach is essential for navigating today’s increasingly frequent healthcare consolidations. A recent Kaufman Hall report reveals that healthcare M&As are at a seven-year high, making now the time to assess and refine how provider data is managed.”
Learn more about why prioritizing provider data is key to seamless M&A success by reading the full article here.
Healthcare IT Today’s Healthcare Staffing Shortage and Burnout predictions for 2025
We’re excited to have our Co-Founder and CEO, Charlie Lougheed’s insights included in Healthcare IT Today’s Healthcare Staffing Shortage and Burnout predictions for 2025!
“The healthcare industry is bracing for significant staffing challenges as we approach 2025, with predictions indicating significant shortages across various roles and license types. In 2025, McKinsey projects the United States will face a critical shortage of 200,000 to 450,000 nurses available for direct patient care, representing a 10% to 20% shortage in the nursing workforce needed to meet patient demand. Similarly, the physician workforce will experience a deficit of 38,000 to 120,000 physicians by 2034. As demand outpaces what medical schools, nursing programs, and other programs can churn out, the healthcare sector must undergo significant changes to address these challenges and adopt new strategies.
There’s an increasing focus on technological integration, with a growing demand for professionals skilled in AI, data science, and robotics. Healthcare organizations also implement flexible work arrangements, including remote and hybrid models, particularly for administrative and support roles. In 2025, healthcare institutions will prioritize workforce sustainability by implementing technologies that enable them to innovate recruitment, onboarding, care team alignment, and retention strategies. Big data and AI will play an increasing role in this.”
Click here to read the complete list of 2025 predictions from fellow industry leaders!
HealthStream and Axuall Partner to Revolutionize Clinician Credentialing
Cleveland, OH – December 23, 2024—Axuall is excited to announce a new partnership with HealthStream® that will provide clinicians and medical staff personnel with an integrated solution that makes the credentialing process more efficient and accurate.
Through this partnership, Axuall will now connect to HealthStream’s hStream ecosystem. Specifically, HealthStream’s CredentialStream customers will gain access to Axuall’s Clinician Wallet, a secure, vendor-agnostic platform where clinicians can store all their credentialing information in one centralized place. This digital wallet eliminates the hassle of managing multiple accounts and platforms, giving clinicians more time to focus on patient care.
In today’s fast-paced healthcare landscape, maximizing provider efficiency is crucial—not only for patient care but also for organizational revenue. With each provider generating an average of $2.38 million in net revenue annually, or more than $6,000 daily, on behalf of their affiliated hospitals, streamlining patient appointments is more essential than ever. Traditional credentialing methods can be time-consuming, often taking clinicians weeks or months to complete. This presents a substantial opportunity for medical staff professionals to provide value by making this process more efficient.
Streamlined Experience for Medical Staff Professionals
Multiple customers are already experiencing the advantage of Axuall’s integration with CredentialStream. Using this new accelerated option in clinician onboarding, CredentialStream customers have reported up to a 70% reduction in the time it takes to process applications. This significant improvement is made possible by leveraging Axuall’s Clinician Data Network through its digital wallet.
Axuall’s Clinician Wallet pre-fills verified information, reducing clinicians’ time to input and validate data. This process alleviates administrative burdens for healthcare professionals and allows organizations to quickly onboard new talent, enhancing operational efficiency and patient care delivery.
Furthermore, as the exchange between the medical staff office and clinicians is reduced, the time to verify credentials is also reduced. In contrast, the time it takes to get clinicians to committee approvals speeds up. All of these factors move clinicians into patient care settings faster.
“The hStream platform continues to grow, delivering even greater value for our customers. By connecting pre-validated information sources like Axuall’s Clinician Wallet to hStream, CredentialStream users now have more powerful options to streamline workflows. Our expanding ecosystem ensures clients benefit from seamless integrations and unparalleled efficiency,” said Michael Sousa, President of HealthStream Credentialing.
Strengthening the Partnership Through Integration
HealthStream and Axuall are not just maintaining but continuing to invest in enhancing their collaborative efforts. This ongoing investment underscores a shared commitment to improve the credentialing landscape for all stakeholders.
“With healthcare organizations’ most important asset being their staff, it is critical that we make the credentialing process for clinicians and medical staff as frictionless as possible,” said Charlie Lougheed, CEO of Axuall. “We are always looking for ways to make it easier and faster by developing new features for CredentialStream customers.”
Integrating Axuall’s innovative technologies with the HealthStream platform and integrations marketplace marks a significant advancement in clinician credentialing. Together, they are setting new standards for efficiency, accuracy, and user experience in the healthcare industry.
About CredentialStream: The Leading Credentialing, Privileging and Provider Enrollment solution
CredentialStream serves as the source of truth for 800 customers and over 50 top health systems across the United States, offering a highly configurable solution that meets the needs of modern healthcare organizations and ensuring that all provider data is accurate, up-to-date, and easily accessible.cant time in the credentialing process and begin generating revenue much quicker.
Ready to Transform Your Credentialing Process?
See how the integration of HealthStream’s CredentialStream with Axuall’s Clinician Wallet can streamline your workflows and accelerate onboarding. Schedule a Demo today to take the next step in efficient clinician onboarding.
About Axuall
Built with leading healthcare systems, Axuall is a workforce intelligence company powered by a national real-time practitioner data network. The technology enables healthcare systems, staffing firms, telehealth, and health plans to dramatically reduce onboarding and enrollment time while providing robust data insights for network planning, analytics, and reporting. To learn more, visit www.axuall.com or follow Axuall on LinkedIn.
Media Contact:
Jeff Rusack
axuall@knbcomm.com